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Questions about Bellevue’s policies or holiday hours? We have your answers.

  1. Swimming pools close thirty minutes prior to Club closing time.
  2. Saunas, steam rooms, and whirlpools close fifteen minutes prior to Club closing time.
  3. Out of courtesy to employees, members are reminded to exit the Club by closing time. Locker rooms close simultaneously with the Club hours.

BELLEVUE HOLIDAY HOURS

Scheduled Alterations to normal operating hours are as follows:
HolidayHours
New Year's DayNoon - 8 pm
EasterNoon - 8 pm
Memorial Day7 am - 10 pm
July 4th7 am - Noon
Labor Day7 am - 10 pm
Thanksgiving Day7 am - Noon
Club Employee Holiday Celebration
(usually first Saturday in December)
7 am - 2 pm
Christmas Eve5 am - 3 pm
Christmas DayClosed
New Year's Eve5 am - 8 pm

Please see Department pages for REGULAR Hours of Operation DEPARTMENT PHONE NUMBERS

DepartmentPhone Number
20/20 LifeStyles(425) 861-6258
Accounting(425) 869-6120
Activities(425) 861-6267
Administrative Offices(425) 861-6251
Aquatics(425) 861-6274
Auto Detail(425) 861-6294
Basketball(425) 861-6267
Bistro(425) 861-6220
Court Reservations(425) 885-5566
Dietitian Services(425) 861-6258
Discovery Bay(425) 861-6247
Fitness Center Concierge(425) 861-6204
Front Desk(425) 885-5566
Group Fitness(425) 895-6539
Membership Billing(425) 861-6232
Membership Sales(425) 885-5566
Physical Therapy(425) 861-6255
Podiatry(425) 861-6254
Pro Shop(425) 885-6535
Racquetball Pro(425) 861-6285
Seattle location(206) 332-1873
Spa/Salon(425) 895-6565
Squash Pro(425) 861-6235
Tennis Pro(425) 861-6230
Willows Location(425) 869-4760

RULES AND REGULATIONS

All club policies are subject to change. Reasonable effort will be made to provide adequate notice to members when policies or rule changes are adopted.

These policies are not intended to regulate every occurrence at PRO Sports Club. Club management reserves the right to take any action necessary to protect the Club and ensure the safety and enjoyment of Club members.

MEMBERSHIP AGREEMENT

The terms and conditions of the Membership Agreement executed by the member and these club policies shall be incorporated in one another. Where inconsistent, the language of the club policies shall prevail.

TYPES OF MEMBERSHIPS

Single Memberships: Membership is for one person only.
Family Memberships: Consists of legally married couples and registered domestic partners and their unmarried children under the age of 19.
Student Memberships (Ages 19-23): Children who have been part of a family membership may continue as part of the family membership for reduced dues charge. (These dues charges are determined by Club management and are subject to change.)

RECLASSIFICATION OF MEMBERSHIP

Single members who become legally married or a registered domestic partner may add their spouse or partner to form a family membership by applying for a family add-on, paying the appropriate initiation fee, and presenting a legal marriage certificate, recognized by the State of Washington. The initiation fee shall be the published fee for the spouse add-on at the time the add-on occurs. If membership privileges are downgraded at any time, a new initiation fee is payable if the member(s) wish(es) to resume prior membership privileges at a later date.

Dissolution - In the event of a dissolution of the marriage or domestic partnership of Club members, two spouses or domestic partners who have had a family membership may continue as members. However, each person is required to pay the monthly dues of a single member. Written releases of interest in the existing family membership will be required.

CHECK-IN PROCEDURES

Membership cards are REQUIRED to enter the Club. Check-in is expedited by the bar code on the card. There is a replacement fee for lost or stolen cards. Members who have forgotten their membership card may present a driver’s license. However, recurring absence of a membership card requires the issuance of a new membership card and payment of the replacement fee. Members or guests whose photograph is not on record in the club computer system must provide photo identification. Members agree (for themselves and their minor children) to allow the Club to take head-shot photographs for placement in the Club check-in identification system.

CANCELLATION OF ACTIVITIES, APPOINTMENTS, LESSONS, OR CLASSES

  1. Cancellations are required 24 hours before an activity, appointment, lesson, or class.
  2. Cancellations received less than 24 hours in advance will be charged the full amount of the activity, appointment, lesson, or class.
  3. No shows will be charged the full amount of the activity, appointment, lesson, or class.

PARKING

The Club parking garage is for members and their guests only during the time they are using the Club facilities. Unauthorized parking may result in the towing of vehicles. The Bellevue Police Department has jurisdiction over handicapped parking stalls and will give citations for infractions. To protect your privileges, please report unauthorized parking to the Club management.

USE OF THE CLUB BY CHILDREN

Families are encouraged to use the club together. Children may be in the Club when properly supervised by a parent or baby-sitter, or properly using permitted facilities. Some facilities such as the Fitness & Free Weight Centers, whirlpools, and swimming pools have safety rules which restrict use by age and/or time of day. These rules are posted. The following rules also apply.

  1. Ages 0-8: May be at the club without a parent if participating in childcare or another supervised club program. The parent is responsible for escorting the child to and from the program instructor. Otherwise, children of these ages must be supervised at arm's length by a parent.

To assist our parents in complying with this policy we have identified the following procedures regarding the dropping off and picking up of children. Since children of this age are required to be with the parent, the expectation is that the parent will escort the child to the location of the class and will pick the child up from this location as well.

In the event that the parent is not present when the class ends, the instructor will ask the child to remain in the classroom or instruction area until an adult arrives to pick up the child. The instructor will attempt to monitor the child, but this may not be possible due to the start of another class, unless alternate supervisory procedures for a specific class are published in writing, instructors and PRO Sports Club do not assume responsibility for children who are not picked up from lessons or classes at the end of a class. If staff members are present, as a courtesy, they will attempt to implement the following procedures:

Pavilion Activities

(At start of class parents will deliver the child to the instructor’s location in the Pavilion.) Upon completion of class the children should be picked up at this location or in front of the Pavilion Activities office. Should the parent be late the child will wait in the Activities Office. If possible an attempt will be made to locate the parent before taking the child to Discovery Bay.

Aquatics

(At start of class parents will deliver the child to the instructor’s location in the aquatics center) Upon completion of class the child will be picked up at this same location. Should the parent be late the child will be asked to wait in the Aquatics office. If possible an attempt will be made to locate the parent before taking them to Discovery Bay.

Group Fitness Classes

(At start of class, parents will deliver the child to the instructor’s location) Upon completion of class the child will be picked in the same location. If the parent is late the instructor will ask the child to wait at the back of the class. If the instructor does not have an additional class the child may be taken to the Group Fitness Office or Discovery Bay where attempts will be made to contact the parent.

Squash and Racquetball

(At the start of class, parents will deliver the child to the instructor’s court) Upon completion of class the child will be picked up in the same location. If the parent is late, the instructor will ask the child to wait on the bench immediately outside the court. If the instructor does not have an additional class the child may be taken to Discovery Bay.

Tennis

(At the start of class, parents will deliver the child either to the tennis court waiting area and wait to observe the child’s arrival on the proper court) At the end of class, the parent should arrive in the tennis waiting area early enough to observe their child departing the court and should meet their child in the tennis waiting area. If the parent is late, and a tennis pro or staff member is available, the child may be taken to Discovery Bay.

  1. Ages 9-18: Junior members may be at the Club by themselves. See Fitness & Free Weight Centers and Aquatics sections for certification requirements.
  2. Children who use the Club facilities must have their own membership or be part of a family membership. The only exceptions are for child care (Discovery Bay) and approved lesson programs. The guest policy applies to all other children.
  3. The changing of diapers is restricted to the diaper changing stations.

GUESTS

In Town Guests - A guest is subject to the same rules as a member. A sponsoring member must accompany all guests who intend to use any portion of the Club except the restaurant or meeting rooms. There is no guest fee for guests who only purchase food or beverage in the restaurant and do not use other portions of the Club. Members may bring an unlimited number of different guests to the Club. However, the same guest is limited to one visit per calendar month (using a paid single day pass) if the guest is using athletic portions of the Club or locker rooms (even if sponsored by different members). The current posted fees are as follows:

In Town Bellevue Rates
Pass TypeAgeLength of PassCost
Health Club12 Years and Older1 Day Pass$18.00
Tennis
(Accompanied by Tennis Member)
1 Day Pass$18.00
Health ClubUnder 12 Years1 Day Pass$8.00
Tennis
(Accompanied by Tennis Member)
1 Day Pass$18.00

An athletic guest using the Club a second time in the same calendar month will be charged a double guest fee or may not be permitted access.

Out of Town Guests - Guests who reside outside of Washington State may obtain a special guest pass good for up to four weeks of Club usage. There is a per person charge for these passes. These special privileges are for occasional house guests of members. A maximum of four weeks may be purchased per calendar year for the same guest. Proof of residence is required. Non-resident guests in possession of a pass do not need to be accompanied by a member. A driver’s license or other form of ID will be necessary to authenticate the city or state of current residence.

Out of Town Rates (Extended Passes valid at all locations)

Health Club12 Years and Older2 Day Pass$35.00
3 Day Pass$40.00
1 Week Pass$70.00
2 Week Pass$110.00
Under 12 Years3 Day Pass$20.00
1 Week Pass$30.00
2 Week Pass$60.00
Tennis
(Sponsored by Tennis Member)
12 Years and Older2 Day Pas$45.00
3 Day Pass$50.00
1 Week Pass$80.00
2 Week Pass$120.00
Under 12 Years3 Day Pass$25.00
1 Week Pass$35.00
2 Week Pass$65.00

*All children and adults must be in the same family.

(All Out of Town extended passes are consecutive days. These extended passes are limited to a maximum of four weeks per person per calendar year.)

Junior Guest Privileges - Junior members under 16 years of age shall have a parent present if bringing a guest unless the parent has received prior approval for the guest. Junior guests are subject to the same age restrictions as members pertaining to parental supervision, Fitness & Free Weight Centers certification, and Aquatics certification.

PERSONAL CONDUCT

  1. Running or bouncing basketballs, tennis balls, etc. is not permitted in halls or fitness & free weight centers.
  2. For safety, athletic footwear is recommended in all fitness center and athletic areas and while using all equipment. Sandals and other open-toed or open-heeled footwear, or socks, are not recommended. Bare feet are allowed only in stretching areas and classes which specifically allow barefoot participation.
  3. Athletic shoes can mark walls and furniture. Please be careful when lounging in the Club.
  4. The General Manager or Manager on Duty shall have the authority to remove any member or guest from the Club premises for conduct which is judged to be detrimental to the welfare of the Club. Profanity, racquet abuse, and other disruptive behavior are not appropriate.

CLUB PROPERTY

  1. Club property shall not be removed from the Club or premises without written approval from the President.
  2. Any cost or expense resulting from damage to Club property by a member or guest shall be charged to the responsible member.

MEMBERS’ PERSONAL PROPERTY

If you find a lost item, please bring it to the Front Desk Concierge. If you lose something, stop by the Front Desk Concierge to see if it has been turned in. Because so many items are similar, we cannot positively identify them over the telephone. If identification is attached to an item, we will do our best to contact the owner.

Items are donated to charity if they are not claimed within the following time schedule:

  • Valuable items are held in safekeeping for 30 days.
  • Moderately valuable items, such as racquets and shoes, are stored for two weeks.
  • Gloves and other small items are stored for one week.

PRO Sports Club is not responsible for lost items.

LIABILITY

Members understand and acknowledge there is risk involved in being in and around PRO Sports Club’s facilities, including, but not limited to, the risks involved in utilizing equipment or participating in any exercise or fitness activity. In consideration for being allowed to utilize PRO Sports Club’s facilities, members agree to assume the risk and full responsibility for any and all injuries, losses, or damages, that might occur to them while on the premises of PRO Sports Club or participating in any off-site PRO Sports Club program or activity; and to the maximum extent allowed by law, members agree to waive and release any and all claims, suits, or related causes of action against Professional Recreation Organization, Inc., its owners, officers, employees, or agents (collectively PRO Sports Club), for injury, loss, death, costs, or other damages to them, their heirs or assigns, or third parties for claims, suits, or related causes of action asserted against PRO Sports Club arising from their conduct while on the premises of PRO Sports Club or participating in any off-site PRO Sports Club program or activity and this waiver and release shall bind the members and their families and spouses or domestic partners, if the member is alive, as well as the estate, family, heirs, administrators, personal representatives or assigns if the member is deceased, and shall be deemed as a “Release, Waiver, Discharge and Covenant” not to sue PRO Sports Club. Members further agree to release, indemnify, defend and hold PRO Sports Club harmless from any liability whatsoever for future claims presented by their children for any injuries, losses or damages. If any term of this waiver and release shall be found illegal, unenforceable or in conflict with any applicable law, the validity of the remaining portions shall not be affected thereby.

MEMBER INJURIES (AND OTHER MEDICAL EMERGENCIES)

PRO Sports Club employs physicians only to advise members enrolled in programs specifically identified as “physician supervised..” It also employs physical therapists to provide treatment for patients during scheduled physical therapy appointments. These medical professionals’ services (including response to injuries and other medical emergencies) are not included in membership fees, nor are Club medical professionals scheduled to be available for response to medical emergencies or injuries.

MEMBER INFORMATION

We will provide phone numbers or e-mail addresses of members to other members in the following circumstances:

  1. When a member is present at the Club and we can verify the identity of the member making the request, we will provide the information if we can verify that the phone number is needed for Club business or program purposes.
  2. When a telephone caller requests a member’s phone number or email, we will provide the information if the club staff can verify the identity of the caller (by voice recognition or other identification method) and also verify that the information will be used for Club business or program purposes.

SOLICITATIONS

  1. Soliciting for any cause other than Club related activities shall not be permitted in the common areas of the Club or on Club premises unless approved by the President.
  2. The PRO Sports Club address and/or telephone number shall not be listed on any private stationery or advertised as the business or residence of any member or guest.

CELL PHONES

Use of cell phones and electronic devices is prohibited in the locker rooms and Spa.
Use of cell phones is allowed in other club areas. It is requested that calls be brief and quiet so as not to disturb other members.

PHOTOGRAPHY

Photography on club premises is permitted only with prior permission of club management.

SMOKING

PRO Sports Club is a non-smoking facility.

EMPLOYEES

  1. No member or guest shall reprimand any employee. Comments regarding poor service or discourtesy should be directed to Club management.
  2. No member or guest shall be permitted to send any employee out of the Club for any purpose or call an employee for any service which takes him or her away from assigned duties at the Club.

FIREARMS

No firearms or weapons are permitted in the Club or on Club premises. Individuals who possess a Concealed Weapons Permit are also prohibited from bringing firearms or weapons onto Club premises.

GAMBLING

Gambling or gaming is prohibited in the Club or on Club premises in conformity with the laws of the State of Washington.

PERSONAL INSTRUCTION

It is the policy of PRO Sports Club that only approved PRO Sports Club staff or authorized contractors conduct instruction of any type on Club premises. People who work out together in the fitness centers are required to use equipment in a manner that maintains normal access to machines by other members. For example, groups of people should not gather around and monopolize use of a machine or weight stations for multiple sets of repetitions. Only PRO Sports Club employees may act as paid or unpaid instructors or coaches. While we allow members to work out together to help motivate each other, people participating in groups of two or more must all be working out. If one member is mostly charting, tracking, timing, organizing, or giving advice on other people’s workouts, that activity is not allowed.

CHARGES/MONTHLY BILLING

  1. Members who desire to charge transactions to their membership account shall apply for charge privileges. A membership card must be presented to charge to a member’s account. A member is responsible for all charges made by a person in possession of his or her card. Accounts may be set up to indicate whether parents have authorized their children to charge on the account. Lost or stolen cards should immediately be reported to the accounting office.
  2. If a member’s check or EFT payment is returned 'NSF', a twenty-five dollar fee may be charged to the account.
  3. Finance charges and/or service fees may be assessed on accounts (including monthly dues) which are paid after the twenty-fifth of the month they are due.

DELINQUENT ACCOUNTS

  1. The Accounting Office shall notify delinquent members and prompt payment is required.
  2. Members whose accounts show a sixty day balance upon check-in to the Club shall be denied entrance until the sixty day balance is paid in full. Club charging privileges may also be suspended.
  3. Members whose accounts go beyond ninety days shall be subject to collection proceedings and/or cancellation of membership.

TERMINATION OF MEMBERSHIP

(Private memberships only.*)
Voluntary Resignation: A member who does not have a membership provided by their employer may resign from the Club by giving thirty days advance written notice to the Club and paying any dues or other charges for which the member may be liable. Notification after the fifth of a month requires full payment of the subsequent month’s dues.
*For corporate membership terms, please refer to your membership agreement or contact membership at (425) 885-5566 or membership@proclub.com.
Involuntary Termination: Any membership may be terminated by the Club for non-payment of dues or other indebtedness, for violation of Club rules, or for conduct which the Club deems offensive or inappropriate. Notice of termination shall be given to such terminated member in writing. A hearing may be granted at the sole discretion of the Club. No further dues or assessments shall occur after termination by the Club, but the individual whose membership is so terminated shall remain liable for all sums due at the time of termination.

DRESS CODES

Athletic attire (with shirt) is acceptable in all areas of the PRO Sports Club. For safety, athletic footwear is recommended in all fitness center and athletic areas and while using all equipment. Sandals and other open-toed or open-heeled footwear, or socks, are not recommended. Bare feet are allowed only in stretching areas and classes which specifically allow barefoot participation. Please restrict wet swim suits to pool areas and locker rooms. The following specific rules are in effect:

Aquatics Center

  1. Swimming attire only (except observers).
  2. Cut off shorts are not permitted.
  3. Young children with diapers must wear approved swim diapers. Any parent of a child causing a pool closure as a result of unapproved swim diapers will incur a $250.00 fine. Approved Swim diapers have tight elastic around the legs and waist. Disposable swim diapers are not permitted.
  4. Shoes must be removed or covered.

Fitness & Free Weight Centers

  1. Athletic attire required.
  2. No street clothes (zippers and rivets damage upholstery).
  3. For safety, athletic footwear is recommended in all fitness center and athletic areas and while using all equipment. Sandals and other open-toed or open-heeled footwear, or socks, are not recommended. Bare feet are allowed only in stretching areas and classes which specifically allow barefoot participation.
  4. Shirts are required at all times.
  5. No swimming suits.
  6. Remove rings to prevent possible hand injuries.

Tennis Courts

  1. Tennis shoes required. No black soled shoes.
  2. Shorts or skirts manufactured for tennis are preferred; no jeans, cutoffs, or aerobic attire.
  3. Courts reserved by members are intended to be used for “approved court sports”. Subject to change by club management, “approved court sports” are racquetball, wallyball, handball, squash, and tennis. Courts may also be reserved for other activities by club management. When courts are not reserved, members may use racquetball and squash courts for other activities that are safe and do not damage the courts, subject to prior approval by club management.
  4. Tennis racquets: Players are required to provide their own racquets and tennis balls. A limited number of used racquets are available to borrow for lessons.

Pavilion (Full Court games are for ages 18 and over.)

  1. Shirts required except during 'shirts and skins' basketball games.
  2. Athletic shoes required. No black soled shoes.
  3. Street shoes are permissible only on the perimeter of the courts.
  4. Remove rings and other jewelry that may cause injuries.

Racquetball/Squash Courts/Aerobic Studios

  1. Athletic attire.
  2. Shirts at all times.
  3. Athletic shoes only (no black or cleated soles).
  4. Courts reserved by members are intended to be used for “approved court sports”. Subject to change by club management, “approved court sports” are racquetball, wallyball, handball, squash, and tennis. Courts may also be reserved for other activities by club management. When courts are not reserved, members may use racquetball and squash courts for other activities that are safe and do not damage the courts, subject to prior approval by club management.
  5. Racquets and balls: Members are generally expected to provide their own racquets and balls. A limited number of metal racquetball racquets are available to borrow at the front desk, without a fee. There is a $5 rental fee for squash racquets. The front desk may have a supply of used racquetball balls or squash balls for borrowing.

The Bistro

  1. Casual athletic attire is acceptable.
  2. Shoes and shirts are required.
  3. As a courtesy to other members, no perspiration-soaked clothing is allowed.

Printed Messages

PRO Sports Club strives to maintain a healthy, pleasant, non-intimidating and family-friendly environment for all members.

Therefore, PRO Sports Club restricts its members and their guests, while using a PRO Sports Club facility, from wearing any garment or displaying personal property that is inscribed, printed, or bearing patches with slogans, words, pictures, symbols or print, that may be interpreted to be profane, vulgar, supremacist, racist, sexually explicit, obscene, supportive of or oriented towards the glamorization of alcohol, tobacco or any illegal activity, derogatory towards any political party or candidate, ethnic, or religious group, or otherwise offensive in a manner that may reasonably be expected to incite hostility.

The determination as to whether a garment violates this policy is within the sole discretion of PRO Sports Club management, and PRO Sports Club staff will enforce this policy.

If a member or a member's guest fails to comply with this policy, PRO Sports Club employee(s) or management may ask that member or guest to change into clothing complying with this policy or refrain from displaying other non-compliant personal property. Any member or guest failing and/or refusing to comply with this policy will be asked to leave the premises and their club membership may be terminated.

FOOD AND BEVERAGE CONSUMPTION

  1. Except for water bottles, food and beverage from outside sources may not be consumed in PRO Club.
  2. Food and non-alcoholic beverages purchased in The Bistro may be consumed only in The Bistro or non-athletic portions of the Club.
  3. Alcohol purchased in The Bistro may be consumed only in The Bistro or approved dining areas.
  4. All food and beverages for special events, birthday parties, etc. must be coordinated through The Bistro Group Events Coordinator.

TIPPING

Providers of some club services rely on tips for a portion of their compensation. These areas are the Spa, Salon, Auto Detail, Café and Bistro.

AQUATIC CENTER/WHIRLPOOLS

  1. No swimming allowed if lifeguard not on duty.
  2. For emergency, pick up red emergency phone to be automatically connected to emergency assistance.
  3. Soap shower required.
  4. No running or horseplay.
  5. No diving except in designated areas.
  6. Food or beverages prohibited in the pools – no glass containers in Aquatics Center.
  7. Parents are responsible for the safety of their children.
  8. Children age 8 and under must be directly supervised by a parent or responsible person age 14 or older.
  9. Children who cannot swim must wear attached flotation devices if parents are not in the water.
  10. Swim diaper with elastic legs and waist required. Change diapers in designated areas.
  11. The Health Department recommends children under age 6 should not use the whirlpool. Parents allowing their children into the whirlpool must have them under direct supervision.
  12. Consult a physician if you have heart disease, diabetes, or high blood pressure.
  13. Persons with open sores or communicable diseases not allowed.
  14. Persons under the influence of drugs or alcohol not allowed.
  15. Lap pool reserved for ages seventeen and over, lap swimming only.
  16. During busy times, lap lanes are to be shared using a circular swim pattern.
  17. Persons disregarding policies are subject to loss of pool privileges.
  18. Any parent of a child causing a pool closure as a result of unapproved swim diapers will incur a $250.00 fine. Approved Swim diapers have tight elastic around the legs and waist. Disposable swim diapers are not permitted.

FITNESS & FREE WEIGHT CENTERS

  1. For your safety, please arrange for training on use of all equipment from a PRO Club staff member prior to use.
  2. For safety reasons, children under age eight are not allowed in the fitness centers. For ages 8-16, Junior Certification by the fitness staff is required and the appropriate shoe tag must be worn. Also, for ages 8-11, parents must supervise children within a ten-foot proximity, and usage is restricted to the main fitness center and specific equipment.
  3. Circuit Courtesy: Weight machine circuit priority is given to people who are using the machines in the designated order. Do not jump ahead into a circuit unless there is at least one empty machine between yourself and the next user. Wipe machine after use.
  4. Hand weights are not allowed on cardiovascular equipment.
  5. No food or beverage other than water bottles is allowed in the Fitness & Free Weight Centers.
  6. Exercise equipment used in the fitness centers is generally limited to the equipment provided by the Club. Members who wish to bring their own equipment must obtain prior approval from the fitness center manager.
  7. Equipment Use:
  8. Women’s Fitness Center: Use of the Women’s Fitness Center is restricted to female members only, age 12 and over. However, male staff members are allowed to enter the room. Girls age 12-15 must be accompanied by a parent.

EQUIPMENT RENTAL/CHECK OUT

  1. Complimentary towel service is provided at the Front Desk upon presentation of a membership card.
  2. Miscellaneous equipment may be checked out at the Front Desk. Non returned items require payment of the replacement cost.
  3. Racquet Rental: Tennis, racquetball, and squash racquets may be rented for use in the Club only. Broken or non returned racquets require payment of the replacement cost. Rental fees may be applied to purchase of a racquet within thirty days.

GENERAL LOCKER ROOM RULES

  1. Children ages sixteen and over may use the men’s and women’s locker rooms without adult supervision.
  2. Contents left overnight in a day locker will be removed.
  3. For sanitary reasons, use a towel when sitting on any surface: steam room, sauna, or lounge furniture.
  4. Do not leave clothing or shoes to dry in the sauna.
  5. No shaving in whirlpools or steam room.
  6. Newspapers or magazines may not be brought into whirlpools or steam room.
  7. When showering, gym bags and clothing should be placed in or on top of lockers.
  8. No hair personal dyeing allowed on premises.
  9. Lockers are provided for member convenience. Members agree that, for safety and security reasons, PRO Sports Club authorized personnel have the right to open and inspect lockers.
  10. Electronic Devices Prohibited in Locker Rooms: Due to the existence of cameras on most electronic devices, such as phones, tablets, and laptops, use of all electronic devices is prohibited in the locker rooms. Although, some devices, such as electronic readers and music players may not have cameras, for consistency of enforcement, use of all these devices is prohibited.
  11. If spitting is needed, please use toilets, not showers or sinks.

MEN’S LOCKER ROOM

All users must be male age 16 or older. Males under 16 must use the family locker rooms.

WOMEN’S LOCKER ROOM

All users must be female age 16 or over. Females under age 16 must use the family locker rooms.

FAMILY/AQUATICS LOCKER ROOMS

  1. Ages five and younger are permitted in the opposite gender family locker room when accompanied by an adult.
  2. All lockers in the family locker room are for same day use only. Contents left overnight will be placed in Lost & Found.

PRIVATE/AQUATICS LOCKER ROOMS

  1. Children ages 6-8 are permitted in the Upstairs Private Locker Room when accompanied by an opposite gender adult. Answers to frequently asked questions:
    • - Who has access to the "Family 6-8 year old locker room"?
      Access is restricted to parents who are assisting at least one child who is opposite gender of the parent, and is age 6-8.
    • - Why ages 6-8?
      The regular family locker rooms are available to male and female children under age 6. (Male parent for male locker room, female parent for female locker room.)
    • - Who should use the "Family 6-8 year old locker room?
      The maturity of kids at age 6 varies, and some parents do not feel that their 6 year old is ready to shower and change is the regular family locker room unassisted by a parent. If the parent is opposite gender of the child, the "Family 6-8 year old locker room" is provided for your convenience until you feel your child is ready to change unassisted (cannot be older than age 8).
    • - Can a child younger than age 6 use the "Family 6-8 year old locker room"?
      If a parent is assisting at least one child who is "age 6-8, opposite gender of the parent", then a younger child can accompany the family.
    • - Can the parents shower and change in the locker room?
      Parents and children can shower and change in the private shower stall. However, when the room is busy, it is recommended that after showering, the younger children can finish drying and dressing in the open locker area. This will provide faster access to the showers for others who are waiting. Adults must only change in the private stall, since the room is open to both genders.
  2. The Downstairs Private Locker Room is set aside at no charge to members with medically certified disabilities or members who would like access by paying an annual fee. A Locker Room Agreement must be completed for access.Reservations are accepted no more than 4 days in advance and are limited to 15 minute sessions, and may not be available during all club operating hours.
  3. All lockers in the "age 6-8" or private locker rooms are for same day use only. Contents left overnight will be placed in Lost & Found.

COURT RESERVATIONS

Tennis Court Reservations:

  1. Reservations for tennis are accepted by telephone, on-line or in person up to three days in advance. (For example, on Sunday, reservations may be made for Monday, Tuesday, or Wednesday.)
  2. Two names are required to hold a court reservation. The names must be those who intend to use the court and at least two players must be using a court to maintain use of the court. The exception to this would be a single person reservation (45 minutes) for the Ball Machine on Tennis Court #6.
  3. Single memberships may have one advance reservation on the books. Family memberships may have two people with advance reservations on the books. (For example, if a husband and wife are playing together on an advanced reservation, the limit is attained.)
  4. 'Advanced reservations' refer to courts booked two or three days in advance. Courts that are booked the day prior to play do not count against the reservation limit.
  5. The reservation limit applies separately to tennis, squash and racquetball. (For example, a single membership which includes both tennis and racquetball, may have one tennis and one racquetball reservation.)
  6. For tennis, telephone, or in person reservations for 3 days in advance are accepted at 8:00 am. On-line bookings can be made beginning at 8:15am.
  7. Court Cancellations: To insure all members can enjoy the courts, members are requested to cancel a reservation that they cannot use as soon as possible. Court cancellations cannot be made on-line.
  8. No Shows: There is a $30 charge to the member who books the court and fails to cancel and does not show up for a reserved court time.
  9. Waiting List for Court Reservations: Members without advance court reservations on the books are given priority on the wait list for court times.
  10. Making Reservations for Other Members: Occasionally there are groups of members wishing to reserve adjacent courts or consecutive court times. The general policy limits one person to reserving two court periods at a time either by phone or in person (this requires authorized use of four members’ names). Larger blocks of times for parties are sometimes available during non-busy hours and are approved by special request.
  11. Guests: Members may bring an unlimited number of different guests to the Club. However, the same guest is limited to one visit per calendar month if the guest is using athletic portions of the Club or locker rooms (even if sponsored by different members). Normal guest fees are posted at the Front Desk. An athletic guest using the Club a second time in the same calendar month will be charged a double guest fee and may not be permitted access. These rules also apply to health club members who play tennis with tennis members. If “guest” is used as one of the names to book a court, a non-refundable guest fee will be charged to the member at the time of booking.
  12. Check in for Tennis Courts: Check-in at the concierge desk is required prior to proceeding to a court. Members expecting to be late for the start of their court time may check-in for their court by telephone to make sure that the Concierge Desk does not give the court away as a “no show”. Check-in by telephone will hold the court for 30 minutes, but other members will be allowed to use the court until the members with the reservation arrive. Members who check in by phone must still check in at the concierge desk upon arrival to verify that they have arrived. Courts will be given to waiting members after a 10 minute grace period if the members with the reservation have not checked in for the court. If members have checked in for the court, the court will be held for 30 minutes prior to giving it to waiting members. A court must be occupied by a minimum of two players to retain the occupancy of the court.

Racquetball & Squash Court Reservations:

  1. Reservations for racquetball and squash are accepted by telephone, on-line or in person up to three days in advance. (For example, on Sunday, reservations may be made for Monday, Tuesday, or Wednesday.)
  2. One member’s name is required to hold a court reservation. The name must be the member who intends to use the court.
  3. Single memberships may have one advance reservation on the books. Family memberships may have two people with advance reservations on the books. (For example, if a husband and wife are playing together on an advanced reservation, the limit is attained.)
  4. 'Advanced reservations' refer to courts booked two or three days in advance. Courts that are booked the day prior to play do not count against the reservation limit.
  5. The reservation limit applies separately to tennis, squash and racquetball. (For example, a single membership which includes both tennis and racquetball, may have one tennis and one racquetball reservation.)
  6. Telephone or in person reservations for 3 days in advance are accepted at 8:00 am. On-line bookings can be made beginning at 8:15am.
  7. Court Cancellations: To insure all members can enjoy the courts, members are requested to cancel a reservation that they cannot use as soon as possible. Court cancellations cannot be made on-line.
  8. No Shows: There is a $30 charge to the member who books the court and fails to cancel and does not show up for a reserved court time.
  9. Waiting List for Court Reservations: Members without advance court reservations on the books are given priority on the wait list for court times.
  10. Making Reservations for Other Members: Occasionally there are groups of members wishing to reserve adjacent courts or consecutive court times. The general policy limits one person to reserving two court periods at a time either by phone or in person (this requires authorized use of two members’ names). Larger blocks of times for parties are sometimes available during non-busy hours and are approved by special request.
  11. Guests: Members may bring an unlimited number of different guests to the Club. However, the same guest is limited to one visit per calendar month if the guest is using athletic portions of the Club or locker rooms (even if sponsored by different members). Normal guest fees are posted at the Front Desk. An athletic guest using the Club a second time in the same calendar month will be charged a double guest fee and may not be permitted access. Check in for Courts: Check-in at the concierge desk is required prior to proceeding to a court. Members expecting to be late for the start of their court time may check- in for their court by telephone to make sure that the concierge desk does not give the court away as a “no show”. Check-in by telephone will hold the court for the entire court period, but other members will be allowed to use the court until the members with the reservation arrive. Members who check in by phone must still check in at the concierge desk upon arrival to verify that they have arrived. Courts will be given to waiting members after a 10 minute grace period if the members with the reservation have not checked in for the court.

Substitutions

Substitutions for advance reservations, by phone or in person, are defined as changing the name of a player on the books in either singles or doubles before arriving for the scheduled court time. Any court reserved for singles or doubles play may substitute only one player. If further substitution becomes necessary, the court reservation is lost and must be re-booked. The court is then available to whomever is on the waiting list. A member shall substitute only one time a month. Substituting more than once a calendar month is a violation. If this should occur, the offending player(s) will be suspended from play for thirty days.

Violations

Using a name of someone with whom there is no intention of playing or using a false name on the reservation sheet may result in an automatic thirty-day suspension from the courts.

CHILD CARE

Please refer to the Child Care brochure, available at the Front Desk, for most recent schedule of hours and fees. The general policies for Child Care are as follows:

  1. Enrollment and Medical Forms: PRO Sports Club requires that all paperwork be on file before your child’s first day of attendance. The Enrollment Application and Emergency Medical Authorization provides the Club with parent information, authorization for release of your child to other adults, emergency contacts, and health and medical histories. Additionally, it gives the Club permission to seek emergency medical treatment should your child require such care. The Emergency Medical Authorization portion of the form accompanies each child when they participate in field trips or other excursions away from the PRO Sports Club.
  2. Reservations are highly recommended. To be guaranteed a space for your child, please make reservations as far in advance as possible. Fire codes limit the number of children. In-person reservations or telephone reservations may be made at any time Child Care is open. Online reservations can also be made on our website at any time. For the safety of your children, and in fairness to our staff, “drop ins” cannot be accepted if all reserved spaces are filled.
  3. Evening and weekend staff are provided only on an 'on call' basis. Reservations for these times must be made three hours in advance. If there are not reservations made at these times, there may not be Child Care staff available.
  4. Cancellations and 'No Shows': If you need to cancel a Child Care reservation, please call the Child Care reservation line before closing the day prior to your reservation. A one-hour cancel fee will be charged for same day cancels. “No shows” will be billed for all reserved hours.
  5. Child Care, special classes and camps are intended for members’ children. The guest policy applies to all other children.
  6. Discovery Bay is a state licensed facility. Parents may go offsite while leaving their child in Discovery Bay.
  7. There is a ten (10) hour maximum time limit.
  8. Children with reservations may come late, but they must leave at the prearranged time unless the Child Care staff approves a longer stay.
  9. Ill children will not be accepted.
  10. Parents are required to provide disposable diapers for their children who are not toilet trained.
  11. Please label children’s belongings.
  12. FOR FURTHER INFORMATION, REFER TO THE CHILD CARE PARENTS’ HANDBOOK which may be viewed online or obtained from Discovery Bay.

HEALTH PRECAUTIONS

Use of Club facilities is intended for healthy people. Members and guests are advised to consult with their personal physician to determine if activities at the Club are permissible. Strenuous exercise and use of whirlpools, saunas, or steam rooms may be especially dangerous to pregnant women.

ANIMALS

Bona fide Service Animals that conform to state and federal guidelines are allowed in the club. Otherwise, animals are not allowed in the club.