WHAT TO EXPECT
Our commitment to keeping you safe.

NO CONTACT TEMPERATURE CHECKS (at club entrance)
• Temperature checks are required for all guests and employees upon entry. Anyone who has a temperature above 100.4° will be asked to return home.
• If you are feeling ill, we ask that you stay home and reschedule your appointment.
• If your provider is ill, we will ask them to stay home.

CHECKING IN/CHECKING OUT
• We request you arrive no more than 5 minutes prior to your appointment.
• Please arrive to your appointment solo. If you do have someone with you, they are welcome to stay in the car. Our waiting room has very limited capacity.
• Appointment times have been staggered to allow for additional physical distancing.
• Due to the length of appointment wait lists and the amount of phone calls that comes with the demand, we anticipate that our phone lines may be busy for a while. We encourage you to communicate with us via text or email. Send a text to (425) 217-3090 or send an e-mail to medicalspa@proclub.com. We are very excited to see you!
• Plastic protective barriers are placed at reception desk.
• All pens are disinfected after every use.
• Touchless payments may be made with your mobile device using the PRO Club Rewards app.
• We reserve the right to reschedule or cancel your appointment for any reason.

YOUR EXPERIENCE
• Some service protocols will be adapted to ensure safety for both our guests and employees.
• All retail product testers have currently been removed.
• Magazines and brochures have been removed.
• Showers & Wet Areas (Sauna, Steam & Whirlpools) are closed in the Spa and Club facilities.

PERSONAL PROTECTIVE EQUIPMENT
• Face masks/Face Shields are required for all guests and employees.
• PPE is required for all services performed face-to-face.
• A new pair of gloves are used for every guest.

PHYSICAL DISTANCING
• Limited capacity is available in our waiting areas.
• Floor markers are in place to guide guests where to stand.

SANITATION MEASURES
• Treatment Rooms are sanitized thoroughly after each guest.
• Signs are placed in each treatment room indicating that it has been sanitized for the next guest.
• All linens are laundered between guests.
• High traffic areas are disinfected frequently.

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locations

bellevue

willows road

seattle